Sending Routine Notifications to Tenants and Owners


This job is a Friday weekly job set for Irene our Property Administrator and the process is as below.

TASK

Every Friday

Send email notice through PME to tenant using the template ‘Routine Inspection Notification Tenant’ for the 3rd week ahead.

Send email notice through PME to owner using the template ‘Routine Inspection Notification Owner’ for the 3rd week ahead.

Send reminder sms notice to tenant using the template ‘Routine Inspection Reminder’ for the next 1 week ahead.

PROCESS

Log into PME > Inspections > Scheduled > Filter > Property Manager ALL > Assigned to ALL > Labels leave blank> Fixed date range set to 1 or 3 weeks ahead depending the notification > Type is Routine> Status is Scheduled > Published leave blank.

This will show a list which has been grouped as per days and each Property Manager.

If you start at the top and press the + next to the first date, this will show all the properties being inspected on this date by the noted Property Manager. Then click on ‘Message” and select the required template. A green tick will show on the screen for a few seconds. The notifications will be created and sent. Continue with the other routines in the list.

DATE EXAMPLES

For example if todays date is Friday 7th March, then the set date would be 24th – 28th March.

For the reminder notification, set the date to be, for example if todays date is Friday 7th March, then the set date would be 10th to 14th March.


Was this article helpful?